For questions concerning detailed product information, availability, delivery conditions, overall support and waranty claim, please contact us via contact form below or directly at email@example.com.
- FAQ -
Where can I buy AE Hybrid | Drums?
You can purchase AE Hybrid | Drums and AE | CTS Low Volume eCymbals exclusively here and directly from us.
How can I place an order for a custom AE | Shell or Drum set?
We make individual quotations, including taxes and shipping fees, for our AE | Shell, Drum and Cymbal sets.
Navigate to our online shop in the top menu, add products to the shopping cart and check out to place an order for further payment and shipment information.
Send us your individual drum configuration (shell set, drum module, cymbals, hardware?) and we will reply as soon as possible. Once we worked out a binding order, we will send you an order confirmation with attached invoice with an usual 7 days request for payment.
How much do AE | Low Volume Cymbals cost and can I purchase single cymbals or custom sets?
Prices for our AE | CTS Low Volume eCymbal sets are as listed in our online shop on the top menu of the website. Contact us for individual requests.
I don't live in Germany, can I still buy AE | Hybrid Drums and Cymbals?
We ship almost worldwide. Shipping costs outside the European Union for products over 20 kg weight will be calculated individually. Please contact us for individual shipping costs and conditions for your country.
What about prices, tax & import fees for international orders?
All prices in our online shop are listed in € (EUR) and include 19% German VAT. If you import from outside the European Union you need to deduct 19% VAT from the prices. The deduction of the tax will be automatically applied to your card, once you select a shipping address outside the European Union. Note that there may be import tax / custom fees in your country after import.
How long does delivery take?
Within Germany, the average time of production and delivery for AE | Shell Sets is approx. 8-10 working days, for AE | Drum Kits approx. 15-18 working days and for AE | CTS cymbal sets and AE | STS trigger sets around 6-8 working days from the day we received your payment. If we have cymbal or shell sets in stock, delivery of course is much faster. Single AE | Snare Drums and AE | STS triggers will usually be shippid within about 2-3 days. Please contact us for more specific terms and conditions of delivery for your country.
Where are AE Hybrid | Drums and Cymbals made?
All our products are elaborately and lovingly handcrafted by us in Germany. We only use high-quality materials and parts to make our AE | STS and AE | CTS Trigger Systems. For our AE | Drum Sets we exclusively use high-quality components of renowned drum manufacturers.